Frequently Asked Questions

Everything you need to know about your gear and orders.

How can I track my order?

Once your order has been dispatched, you will receive an email with a tracking number and a link to our carrier's website to monitor your delivery in real-time.

What is your return policy for sports equipment?

We offer a 30-day return policy for most items. Products must be in their original packaging, unused, and with all tags attached. Please note that for hygiene reasons, swimwear and undergarments cannot be returned.

Do you offer international shipping?

Currently, we ship to over 50 countries worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.

How do I know which size to choose?

Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing your results to our charts, as sizing can vary between brands like Nike, Adidas, and Puma.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. In select regions, we also offer 'Buy Now, Pay Later' options via Klarna.

Are the products sold on INTERSPORT authentic?

Yes, we are an authorized retailer for all brands sold on our site. We guarantee that every item is 100% authentic and sourced directly from the manufacturers.